<?xml version="1.0" encoding="utf-8" standalone="yes"?><rss version="2.0" xmlns:atom="http://www.w3.org/2005/Atom"><channel><title>Selected work on Northstar Digital</title><link>https://phantompixeldev.github.io/hugo-theme-pico-corp/work/</link><description>Recent content in Selected work on Northstar Digital</description><generator>Hugo</generator><language>en-GB</language><lastBuildDate>Wed, 18 Feb 2026 00:00:00 +0100</lastBuildDate><atom:link href="https://phantompixeldev.github.io/hugo-theme-pico-corp/work/index.xml" rel="self" type="application/rss+xml"/><item><title>A self-service portal that cut call volume by a third</title><link>https://phantompixeldev.github.io/hugo-theme-pico-corp/work/northwind-customer-portal/</link><pubDate>Wed, 18 Feb 2026 00:00:00 +0100</pubDate><guid>https://phantompixeldev.github.io/hugo-theme-pico-corp/work/northwind-customer-portal/</guid><description>Replacing a decade-old customer area with a self-service portal for 240,000 household accounts.</description></item><item><title>Dispatch software that replaced eleven spreadsheets</title><link>https://phantompixeldev.github.io/hugo-theme-pico-corp/work/atlas-dispatch-platform/</link><pubDate>Tue, 04 Nov 2025 00:00:00 +0100</pubDate><guid>https://phantompixeldev.github.io/hugo-theme-pico-corp/work/atlas-dispatch-platform/</guid><description>A planning platform for four depots, replacing a spreadsheet process that only two people fully understood.</description></item><item><title>A booking flow that clinics could finally recommend</title><link>https://phantompixeldev.github.io/hugo-theme-pico-corp/work/meridian-booking-redesign/</link><pubDate>Tue, 12 Aug 2025 00:00:00 +0200</pubDate><guid>https://phantompixeldev.github.io/hugo-theme-pico-corp/work/meridian-booking-redesign/</guid><description>Rebuilding an appointment booking flow used by 90 clinics, with accessibility as a procurement requirement.</description></item><item><title>One design system across retail, web and point of sale</title><link>https://phantompixeldev.github.io/hugo-theme-pico-corp/work/lumen-design-system/</link><pubDate>Tue, 20 May 2025 00:00:00 +0200</pubDate><guid>https://phantompixeldev.github.io/hugo-theme-pico-corp/work/lumen-design-system/</guid><description>A shared identity and component system for three product teams that had drifted apart over six years.</description></item><item><title>Business account onboarding, from nine days to under an hour</title><link>https://phantompixeldev.github.io/hugo-theme-pico-corp/work/vero-onboarding-flow/</link><pubDate>Thu, 06 Mar 2025 00:00:00 +0100</pubDate><guid>https://phantompixeldev.github.io/hugo-theme-pico-corp/work/vero-onboarding-flow/</guid><description>Digitising business account onboarding under real regulatory constraints, without weakening the audit trail.</description></item><item><title>A manufacturer's site that finally generated enquiries</title><link>https://phantompixeldev.github.io/hugo-theme-pico-corp/work/halden-industrial-website/</link><pubDate>Tue, 15 Oct 2024 00:00:00 +0200</pubDate><guid>https://phantompixeldev.github.io/hugo-theme-pico-corp/work/halden-industrial-website/</guid><description>Rebuilding a 400-page industrial catalogue as a static site, with specifications engineers can actually search.</description></item></channel></rss>